How to Update Personal Information at a Branch

Procedure

1. Prepare and submit the request form with the required supporting documents.
2. Give the documents to a branch officer and provide the OTP used to verify your phone number.
3. Wait while the information is reviewed.
4. You will receive the update result by SMS within 1–2 business days. You can then continue using the application.

• If you have never registered, proceed with application registration.
• If you registered previously, select Forgot Password, create a new password, and log in again.